Your White-Label Field Team in 70+ Countries
White-label IT field services for MSPs, system integrators and service providers — 2,500+ vetted L1–L2 engineers in 70+ countries, dispatched under your brand with 2-hour to next-business-day SLAs.
White-Label IT Field Services & Smart Hands in 70+ Countries
You won the contract — now you need boots on the ground. Yabuh is the white-label delivery partner MSPs, system integrators, and service providers use to cover any site, anywhere: 2,500+ vetted L1–L2 field engineers across 70+ countries, dispatched under your brand with 2-hour, 4-hour, or next-business-day SLAs.
Every engineer arrives fully equipped — IT toolkit, ladder, PPE, and insurance included — background-checked, and bilingual where the site requires it. Local engineers at local rates, with full field documentation flowing back to your ticketing system.
The Delivery Arm Behind Your Contracts
Your Bench in Every City
You don't need employees in every country — you need a partner who does the last mile. From single ad-hoc visits to multi-site rollouts, we act as your extended field team: one partner manager, one PO, your SOPs followed on every site.
Dispatched Under Your Brand
Our engineers deliver as your company: your name on site, your processes, your paperwork. From scheduled installs to emergency callouts, we cover your tickets 24/7 — weekends and holidays included — and your end client never sees a third party. Our engineers have delivered this way on sites for global retail, luxury, banking, automotive and telecom names.
Comprehensive IT Solutions
IMAC Service
Install, Move, Add, Change services for seamless IT asset management.
Third Party Maintenance
Cost-effective maintenance for multi-vendor IT environments.
Equipment IT Procurement
End-to-end support for IT equipment delivery and setup.
IT Asset Disposal & Destruction
Secure and environmentally responsible disposal of IT assets.
Retail Support
Specialized IT support for retail environments and POS systems.
Resource on SLA
Guaranteed resource availability as per Service Level Agreements.
Global Deployments
Coordinated IT rollouts and support across multiple geographies.
AV Technology
Audio-Visual solutions for modern workplaces and events.
Wireless Surveys
Professional wireless network planning and optimization.
Global IT Support Coverage in 70+ Countries
Why Partners Onboard Us
Partner delivery managers keep a shortlist of subcontractors they can trust with their own clients' sites. Here's why Yabuh stays on that list: transparent local rates with no fly-in costs, a real SLA menu from 2-hour response to next business day, and engineers who show up equipped and insured — so nothing on site becomes your problem. Every visit is documented, every ticket reported, and every engagement runs through one partner manager who knows your account.
Local Rates, No Surprises
In-country engineers at in-country prices. No travel premiums, no fly-in costs, no hidden charges — a rate card you can build your own margins on.
A Real SLA Menu
2-hour, 4-hour, and next-business-day response tiers with P1–P4 coverage — per ticket, per project, or on retainer. You pick per site; we hit the clock.
Fully Equipped Engineers
IT toolkit, ladder, PPE, and insurance included with every dispatch. Background-checked and certified, so your site inductions pass the first time.
Bilingual, Local Engineers
Engineers who know the region and speak the language — critical for retail floors, bank branches, and end-client site contacts.
Truly White-Label
We deliver as you. Your brand on site, your SOPs, your report templates — our name never appears in front of your end client.
One Partner Manager
A single point of contact who knows your account, consolidates reporting across countries, and answers within the hour.
How a Ticket Runs With Us
Onboard once, then every ticket follows the same simple flow — from your request to a signed service visit report and a net-30 invoice.
Onboarding: 7–14 Days · Dispatch: Within Hours — 2-Hour SLAs Available
Partner onboarding happens once. After that, ad-hoc tickets, rollouts, and project requests dispatch in hours — down to 2-hour SLAs.
Ready to Get an Onsite Engineer Anywhere, Anytime?
Start a conversation and let's match you with the right resource today. Flexible contracts. No minimums.
Send the Request
Same dayEmail or call with the scope of work, date and time, site address, and site contact. Ad-hoc, rollout, project, or full-time — same channel.
Resource Details in 1 Hour
1 hourWe match the nearest qualified engineer and send you their details within the hour — profile, certifications, and rate.
You Confirm
Your callConfirm the ticket for ad-hoc work (or interview the engineer for longer engagements), align with your end client, and send the PO.
Dispatch & Live Updates
Visit dayWe reconfirm the day before and 2 hours before the visit, notify you the moment the engineer leaves for site, and post updates every 2 hours until the job is done — working alongside your remote IT team.
Sign-Off, SVR & Invoice
Post-visitYour team approves release, the site contact signs the Service Visit Report, and you receive the SVR with the invoice — net-30 payment terms.
Our Global Support Numbers
Customers Who Use Us
Their engineer was on a retail site three hours after we raised the ticket — under our brand, to our standards. Our client never knew we don't have staff in that city.
Rachel Ortiz — Partner Delivery Manager, global MSP
We hand them the SOW and site contact, and get back a signed SVR and a clean invoice. It's the lowest-maintenance subcontractor relationship we have.
David Chen — Vendor Manager, IT services company
The 2-hour SLA tier saved a P1 at a bank branch. Their dispatch desk kept us posted every step of the way until sign-off.
Priya Menon — Service Delivery Lead, system integrator
Toolkit, ladder, insurance — their engineers arrive ready and pass site inductions the first time. That's rarer than it should be.
Thomas Beck — Field Operations Manager, managed services provider
We used them for an 80-store POS rollout across three countries. One partner manager, consolidated reporting, zero missed windows.
Elena Novak — Program Manager, retail IT provider
Bilingual engineers made the difference on our Gulf sites, and local rates meant we kept our margin without squeezing quality.
Marcus Hill — Regional Partner Manager, international MSP
Backfill dispatches land within hours when a local tech drops out. They've quietly become part of our delivery model.
Sofia Marconi — Resource Manager, IT outsourcing firm
Every visit is documented exactly the way our end client expects. White-label means white-label with them — no logo creep, ever.
James Okafor — Account Director, technology services company
Frequently Asked Questions
Are you a white-label provider?＋
Yes — completely. Our engineers deliver under your brand, follow your SOPs and report templates, and your end client never sees our name. We work for you, not around you.
What SLAs can you commit to?＋
2-hour, 4-hour, and next-business-day response tiers with P1–P4 coverage — available per ticket, per project, or on retainer, chosen site by site.
Do your engineers carry tools and insurance?＋
Yes. Every dispatch includes an IT toolkit, ladder, and PPE, and engineers are insured and background-checked — so site inductions and compliance checks pass without surprises.
How do we raise a request once onboarded?＋
Email or call with the scope of work, date and time, address, and site contact. You get the matched engineer's details within 1 hour, confirm the ticket, and send the PO.
How do you keep us informed during a visit?＋
We reconfirm the day before and 2 hours before arrival, notify you when the engineer departs for site, and update you every 2 hours until your team approves release.
What paperwork do we get after a visit?＋
A Service Visit Report completed by the engineer and signed by the site contact, delivered with the invoice. Payment terms are net 30 from the invoice date.
Is there a minimum volume commitment?＋
No. Start with a single ad-hoc ticket and scale to multi-country rollouts — same rate logic, same partner manager.
Can you follow our ticketing tools and processes?＋
Yes — our coordinators work inside your preferred tools and follow your escalation protocols, so field updates land where your team already works.
Insights
Managed IT Support — blogs & case studies
Become a Delivery Partner
Tell us your coverage gaps and SLA needs — we'll come back with local rates and an onboarding plan.
Become a Delivery Partner