These are the terms for using our website and working with us. We've written them in plain language on purpose — if anything is unclear, just ask us at support@yabuh.com before you buy anything.
Who we are and what we do
Yabuh Ltd provides IT services (managed IT support, help desk, cyber security, IT staffing, and global recruitment) and digital services (website development, app development, digital marketing, SEO, and AI automation). Details, inclusions, and prices for each service are shown on this website or in the written quote we send you.
Quotes and pricing
Prices shown on the site — including our pricing calculator — are honest starting points in Canadian dollars. Your final price is the one we confirm to you in writing before work begins. Ongoing services (like hosting, SEO, or social media management) renew on the schedule we agree, and either side can cancel with reasonable notice.
Payments
For project work we typically take a deposit to begin, with the balance due as agreed — usually on delivery. Ongoing services are billed monthly or yearly as agreed. If an invoice goes unpaid well past its due date, we may pause work or services until it's settled — we'll always talk to you first.
What we need from you
Good work needs your input: content, images, feedback, and timely approvals. If you supply materials (logos, photos, text), you confirm you have the right to use them. Delays on either side move timelines — we'll keep you posted, and we ask the same.
Who owns the work
Once your project is fully paid, the final deliverables are yours — your website, your content, your brand. We keep the right to mention you as a client and show the work in our portfolio unless you ask us not to, and any general tools, code libraries, or know-how we use across projects remain ours.
Revisions and support
Every quote states what revisions are included. After delivery, we fix genuine bugs in what we built at no charge for a reasonable period. New features, content changes, and ongoing maintenance are available under a care plan or quoted separately — no surprises.
Being realistic
We do excellent work, and we're honest about limits: we can't guarantee a specific Google ranking, a specific amount of new business, or that third-party platforms (hosting providers, social networks, phone carriers, AI tools) will never have outages. Where our services depend on third parties, their terms also apply.
If something goes wrong
If we make a mistake, tell us and we'll put it right — that's always our first answer. Our responsibility for any claim is limited to the amount you paid us for the service in question. We're not responsible for indirect losses like lost profits.
Ending an engagement
You can cancel a project or ongoing service with written notice. You pay fairly for work completed up to that point; we hand over what's been done and paid for. We may end an engagement in the rare case of abuse, non-payment, or a request to do something unlawful.
The legal bits, briefly
Using this website doesn't create a client relationship by itself — a project starts when we both confirm it in writing. These terms are governed by the laws of Alberta, Canada. If we ever update these terms, the new version will be posted here with a new date.
Talk to us
Questions about any of this? Email support@yabuh.com — we'd rather clear things up in five minutes than have anyone unsure.