MenuMenuYabuh offers affordable, fully managed IT Help Desk services tailored for startups, SMBs, franchises, and IT companies. From remote desktop support to incident handling, we manage end-user IT issues across time zones—so your internal teams stay focused on growth. Whether you need first-level support, dispatchers, project coordinators, or IT recruiters—we scale your IT operations, not your headaches.
Our services include contract and temporary staffing, full-time resource placement, remote and on-site professionals, and project-based staff augmentation.
Whether you need short-term experts or long-term support, we ensure each resource is thoroughly vetted, technically proficient, and ready to contribute from day one.
Yabuh helps businesses manage daily IT requests, troubleshoot user issues, and escalate tickets with zero internal overhead. Ideal for companies lacking full-time IT teams, our experts act as your extended IT department, resolving technical problems efficiently and professionally.
We provide dedicated Help Desk agents for L1, L2, or hybrid support—available on-call, by shift, or SLA-based. From password resets and system errors to software issues, our staff handles everything using your preferred tools (Jira, Zendesk, Freshdesk, etc.). All agents are trained, background-checked, and deployable within 7–14 days.
All our help desk staff are technically proficient, background-verified, and fluent in business English—ready to support your end-users remotely or on contract.
Free up your in-house team by offloading repetitive user requests. We streamline IT ticket flow, reduce downtime, and keep your operations smooth.
Get enterprise-grade IT Help Desk services without the enterprise price tag. Our transparent pricing fits startups, SMBs, and IT MSPs.
Need more than agents? We provide IT project managers, dispatch coordinators, and recruitment experts to manage your resource flow.
Deploy agents within 7–14 days. Onboard help desk specialists quickly, with full support coverage and optional shift rotation.
Our agents work across Freshdesk, ServiceNow, Jira, Zoho Desk, Zendesk, and Microsoft Entra. We integrate seamlessly into your existing workflow.
With Yabuh’s Help Desk Solution, you gain an agile IT support layer that keeps your users happy and systems stable. Our flexible packages fit growing businesses, remote-first companies, and MSPs needing overflow support. Whether you’re a solo founder, an agency, or a chain operation—we help you deliver fast, reliable support. We use real metrics like ticket response time and resolution rate to monitor and improve agent performance.
From your first inquiry to full help desk activation, our 5-step process ensures quick deployment, performance alignment, and seamless service delivery.
We understand your support volume, time zone needs, ticketing platform, and escalation rules.
We match certified IT support professionals and dispatchers that align with your tools, tone, and response standards.
Technical tests, simulated ticket handling, background verification, and culture-fit evaluation.
You receive shortlisted candidates with full profiles, availability, pricing, and skill matrix.
Agents begin with documentation access and shift alignment. Daily reporting and weekly check-ins included.
From initial requirement to candidate deployment, our streamlined process ensures rapid delivery without compromising quality.
“Yabuh’s Help Desk service allowed our internal IT team to focus on critical tasks while their agents handled daily requests without fail. Our ticket backlog dropped by 60% within 2 weeks.”
Ready to elevate your business with expert IT solutions? Contact our team today for a tailored tech strategy.
Whether you need IT consulting, cybersecurity solutions, cloud services, or digital transformation support, our team of experts is here to help. Reach out to us and let's discuss how we can drive your business forward.
UK: +44-783-2618-555
Canada : +1 82-555-999-46
support@yabuh.com
joinus@yabuh.com
Uk, US
Canad, Purtagal, UAE
Mon - Fri: 9:00 AM - 6:00 PM
24/7 Emergency Support